WHAT TO KEEP AN EYE OUT FOR…
Workplace Relations Commission (WRC) Hearings Delivery Matrix
The Workplace Relations Commission have issued an update in relation to services. Following engagement with stakeholders in designing a delivery model matrix which will combine a mixture of dealing with complaints by way of written procedure, remote “virtual” hearings and, in line with health guidelines and the Roadmap to Opening Society and Business, providing a limited number of face to face hearings in WRC premises with effect from 20 July, 2020. Any face to face hearings scheduled (subject to social distancing and associated health measures), will in the first instance, be afforded to those cases that require a reconvening of a previously adjourned hearing.
It was also outlined by the WRC that they intend writing to parties from 15 June 2020 in relation to complaints received that are best suited for disposing of by way of written procedures or are suitable for virtual hearings seeking the consent of the parties to have the complaints handled in this manner. The team at Adare Human Resource Management are happy to assist with managing this process for you.
It was also outlined by the WRC that they intend writing to parties from 15 June 2020 in relation to complaints received that are best suited for disposing of by way of written procedures or are suitable for virtual hearings seeking the consent of the parties to have the complaints handled in this manner. The team at Adare Human Resource Management are happy to assist with managing this process for you.
LABOUR COURT VIRTUAL HEARINGS
Earlier this month the Labour Court announced its plan to hold virtual hearings of cases from June 2, 2020. Proceedings identified as being suitable will be listed for hearing using remote access technology in response to Covid-19.
Any proceedings conducted in this manner will be referred to as Virtual Court Hearings. In order to assist parties of this process the Labour Court has published a guide detailing information on Virtual Court Hearing invitations, what participants can expect from a virtual hearing, what is expected of participants and how documents are to be managed. If you have been notified of a hearing in this manner contact Adare Human Resource Management for advice and guidance.
Any proceedings conducted in this manner will be referred to as Virtual Court Hearings. In order to assist parties of this process the Labour Court has published a guide detailing information on Virtual Court Hearing invitations, what participants can expect from a virtual hearing, what is expected of participants and how documents are to be managed. If you have been notified of a hearing in this manner contact Adare Human Resource Management for advice and guidance.
Journey Back to the Workplace
Most Organisations are at the helm of organising a return to the workplace and with that comes a litany of measures which must be acted upon in order to comply with the Return to Work Safely Protocols as published by the government. In order to safeguard Employees, clients and service-users alike organisations must ensure the following are in place.
1. Covid-19 Response Plan
Health and safety play a pivotal role in the Protocol and has left many employers seeking clarity on what to do to ensure its proper implementation. The first step for any employer is the development of a Covid-19 Response Plan which will in the first instance define Covid-19 outlining the symptoms and how it is spread as well as offering guidance and instruction on hand hygiene, respiratory etiquette, physical distancing and the necessary public health advice from the HSE and other sources as appropriate.
The response plan must also contain information on the appointment of the Lead Worker Representative (LWR) and the duties associated with the role and the training that will be provided to the appointed person(s). Part of the ambit of the response plan is to establish and issue pre-return to work forms for workers to complete at least three days in advance of return to work. This form should seek confirmation that the worker has no Covid-19 symptoms, is not self-isolating or awaiting the results of a Covid-19 test.
Paramount to the success of the response plan is the implementation of preventative and control measures to minimise risk to workers through the assessment of risks and development of essential checklists.
2. Suspected Case Response Plan
The development of a suspected case response plan is mandatory and all employers must ensure that contained within that plan there is a defined response structure that identifies the team responsible for responding to the suspected case as well as providing details on a designated isolation areas and additional areas as required. Information pertaining to ventilation and the availability of tissues, hand sanitiser, disinfectant, wipes, PPE, gloves, masks, clinical waste bags should also be provided.
It is essential that the suspected case response plan takes account of the possibility of one or more persons displaying the signs of COVID19 in order to have additional isolation areas available or another contingency plan for dealing with same and procedures detailing how a suspected case or cases will be dealt with.
As every employer engages in measures to counteract the spread of the virus there must also be procedures in place in mitigating the spread of the virus, should there arise a suspected case, and an assessment of the incident to determine what follow up actions are necessary.
3. Safety Statement amended to address Covid-19, compile appropriate Covid-19 risk assessment
As indicated in the Protocol document, the Safety Statement of each employer must be updated in line with the guidance set out. Which means, that amongst other things, the statement should be reflective of the meaningful engagement obligation between the employer, the Lead Worker Representative and other parties as well as the specific training to be provided and other measures taken as indicated in the Protocol.
Risk assessments must be undertaken in order to identify any risk of exposure to Covid-19 and detail the measures and controls necessary to mitigate this risk. Where the control of infection measures implemented requires changes to work activities, the employer is required to review and update their occupational health and safety risk assessments and safety statement in order to take account of any work changes which may arise following implementation.
As employers implement the measures in the workplace to reduce the risk of exposure to Covid-19 for workers, specific occupational health and safety measures may also need to be considered. One such example is the provision of updated First Aid Responder (FAR) training in the context of Covid-19 and in respect of CPR. Also included in the FAR training is the use of PPE when dealing with suspected Covid-19 cases, as well as any other measures implemented that take account of official public health advice and guidance from appropriate government sources.
4. Training for Lead Worker
The training to be provided to the Lead Worker Representative (LWR) will include reference to a structured framework that will be followed by the LWR within the organisation to be effective in preventing the spread of the virus.
It should also detail the collaborative nature of the role in working with the employer and the Response Management team as appointed, to assist in the implementation of measures and monitor adherence to the measures to prevent the spread of COVID -19 as contained within the Response Plan.
Finally, a requirement under the Protocol is to ensure that the Lead Worker Representative is clearly identifiable in the Response Plan as well as within the workplace so it is essential that the provision of training in this respect outlines the role of the LWR in the communication of health advice around COVID-19 in the workplace as well as being referenced in the Safety Statement.
5. Covid-19 Induction course for all staff prior to returning
Crucial to the success of implementation of measures to limit the spread of Covid-19 is the provision of induction training to all workers prior to their return to work. The induction training should include up-to-date public health guidance as well as information of what workers should do if they develop symptoms. Contained within the training should be details of how the workplace is organised to address Covid-19 risks and what is outlined in the Covid-19 response plan.
Finally, it is important that points of contact are clearly identified within the induction training and details of any other sector specific advice is given to enable all employees to be aware of what is expected of them and what that can expect from the Organisation.
6. First Aid Responder – Update Training
Many workplaces will have existing trained First Aid Responders (FAR’s) in place and those FAR’s now require updated training relevant to their roles in the context of COVID -19.
The Governments Protocol Return to Work stipulates several mandatory aspects of returning to work. Equally, the Safety, Health and Welfare at Work Act 2005 has always stipulated that employers have control measures in place for addressing emergencies. Section 11 of the Safety, Health and Welfare at Work Act 2005 requires employers to have plans and procedures for emergencies and people trained to implement those plans.
Health and Safety Authority
Central to the realisation of the Protocols are non-exhaustive actionable items that must be consistently reviewed and applied, and it is certainly evident that there exists a litany of measures to be taken by all employers from a health and safety perspective in planning for a safe return to work.
It is also important to note that the Health and Safety Authority (HSA) will have oversight and enforcement authority over the return-to-work protocols. HSA inspectors will be able to visit the workplace and advise on any shortcomings through an inspection report, which can include timelines and the follow-ups needed.
The inspectors will also have the power to serve an Improvement Notice or a Prohibition Notice. It is therefore essential that expert advice is taken when reviewing and seeking to implement your health and safety obligations as an employer under the Protocols.
For further information in relation to our services, in particular any of the requirements as laid out in the Protocols please contact one of our HR & Employment Law Consultants – info@adarehrm.ie/ 01 561 3594.
See also: The Wheel's Returning to the Workplace Safely resource hub.
1. Covid-19 Response Plan
Health and safety play a pivotal role in the Protocol and has left many employers seeking clarity on what to do to ensure its proper implementation. The first step for any employer is the development of a Covid-19 Response Plan which will in the first instance define Covid-19 outlining the symptoms and how it is spread as well as offering guidance and instruction on hand hygiene, respiratory etiquette, physical distancing and the necessary public health advice from the HSE and other sources as appropriate.
The response plan must also contain information on the appointment of the Lead Worker Representative (LWR) and the duties associated with the role and the training that will be provided to the appointed person(s). Part of the ambit of the response plan is to establish and issue pre-return to work forms for workers to complete at least three days in advance of return to work. This form should seek confirmation that the worker has no Covid-19 symptoms, is not self-isolating or awaiting the results of a Covid-19 test.
Paramount to the success of the response plan is the implementation of preventative and control measures to minimise risk to workers through the assessment of risks and development of essential checklists.
2. Suspected Case Response Plan
The development of a suspected case response plan is mandatory and all employers must ensure that contained within that plan there is a defined response structure that identifies the team responsible for responding to the suspected case as well as providing details on a designated isolation areas and additional areas as required. Information pertaining to ventilation and the availability of tissues, hand sanitiser, disinfectant, wipes, PPE, gloves, masks, clinical waste bags should also be provided.
It is essential that the suspected case response plan takes account of the possibility of one or more persons displaying the signs of COVID19 in order to have additional isolation areas available or another contingency plan for dealing with same and procedures detailing how a suspected case or cases will be dealt with.
As every employer engages in measures to counteract the spread of the virus there must also be procedures in place in mitigating the spread of the virus, should there arise a suspected case, and an assessment of the incident to determine what follow up actions are necessary.
3. Safety Statement amended to address Covid-19, compile appropriate Covid-19 risk assessment
As indicated in the Protocol document, the Safety Statement of each employer must be updated in line with the guidance set out. Which means, that amongst other things, the statement should be reflective of the meaningful engagement obligation between the employer, the Lead Worker Representative and other parties as well as the specific training to be provided and other measures taken as indicated in the Protocol.
Risk assessments must be undertaken in order to identify any risk of exposure to Covid-19 and detail the measures and controls necessary to mitigate this risk. Where the control of infection measures implemented requires changes to work activities, the employer is required to review and update their occupational health and safety risk assessments and safety statement in order to take account of any work changes which may arise following implementation.
As employers implement the measures in the workplace to reduce the risk of exposure to Covid-19 for workers, specific occupational health and safety measures may also need to be considered. One such example is the provision of updated First Aid Responder (FAR) training in the context of Covid-19 and in respect of CPR. Also included in the FAR training is the use of PPE when dealing with suspected Covid-19 cases, as well as any other measures implemented that take account of official public health advice and guidance from appropriate government sources.
4. Training for Lead Worker
The training to be provided to the Lead Worker Representative (LWR) will include reference to a structured framework that will be followed by the LWR within the organisation to be effective in preventing the spread of the virus.
It should also detail the collaborative nature of the role in working with the employer and the Response Management team as appointed, to assist in the implementation of measures and monitor adherence to the measures to prevent the spread of COVID -19 as contained within the Response Plan.
Finally, a requirement under the Protocol is to ensure that the Lead Worker Representative is clearly identifiable in the Response Plan as well as within the workplace so it is essential that the provision of training in this respect outlines the role of the LWR in the communication of health advice around COVID-19 in the workplace as well as being referenced in the Safety Statement.
5. Covid-19 Induction course for all staff prior to returning
Crucial to the success of implementation of measures to limit the spread of Covid-19 is the provision of induction training to all workers prior to their return to work. The induction training should include up-to-date public health guidance as well as information of what workers should do if they develop symptoms. Contained within the training should be details of how the workplace is organised to address Covid-19 risks and what is outlined in the Covid-19 response plan.
Finally, it is important that points of contact are clearly identified within the induction training and details of any other sector specific advice is given to enable all employees to be aware of what is expected of them and what that can expect from the Organisation.
6. First Aid Responder – Update Training
Many workplaces will have existing trained First Aid Responders (FAR’s) in place and those FAR’s now require updated training relevant to their roles in the context of COVID -19.
The Governments Protocol Return to Work stipulates several mandatory aspects of returning to work. Equally, the Safety, Health and Welfare at Work Act 2005 has always stipulated that employers have control measures in place for addressing emergencies. Section 11 of the Safety, Health and Welfare at Work Act 2005 requires employers to have plans and procedures for emergencies and people trained to implement those plans.
Health and Safety Authority
Central to the realisation of the Protocols are non-exhaustive actionable items that must be consistently reviewed and applied, and it is certainly evident that there exists a litany of measures to be taken by all employers from a health and safety perspective in planning for a safe return to work.
It is also important to note that the Health and Safety Authority (HSA) will have oversight and enforcement authority over the return-to-work protocols. HSA inspectors will be able to visit the workplace and advise on any shortcomings through an inspection report, which can include timelines and the follow-ups needed.
The inspectors will also have the power to serve an Improvement Notice or a Prohibition Notice. It is therefore essential that expert advice is taken when reviewing and seeking to implement your health and safety obligations as an employer under the Protocols.
For further information in relation to our services, in particular any of the requirements as laid out in the Protocols please contact one of our HR & Employment Law Consultants – info@adarehrm.ie/ 01 561 3594.
See also: The Wheel's Returning to the Workplace Safely resource hub.