EMPLOYMENT CASE LAW / HUMAN RESOURCE MANAGEMENT – effective performance management
An effective performance management process is designed to develop and motivate Employees while providing and giving honest and objective feedback regarding performance. Performance management is one of the key activities that, when successfully carried out, enables Employees know that their contributions are recognised and acknowledged.
An effective process is one which is reflects ongoing communication between the Employer and the Employee that occurs throughout the year, in support of achieving the strategic objectives of the Organisation. The communication process includes clarifying expectations, identifying and setting objectives / goals, providing ongoing feedback and evaluating performance.
An effective performance management approach positively influences employee engagement. An Employee understanding how their work contributes to overall organisational performance, being provided with career growth opportunities and interesting and challenging work contribute toward an engaged employment levels. Contribute towards higher levels of Employee discretionary effort in the workplace.
Carried out well an effective performance management process serves a number of purposes and helps to:
An important element of the process is to determine the goals / objectives which are to be achieved and the tools and resources which may be required to support achievement of each. Objectives which are SMART in nature provide a clear basis by which success is measured. By linking each specific strategic project or task to be accomplished to a well-defined action plan or performance goal, the likelihood of achievement is increased.
The components of SMART goals / objectives include being:
An effective process is one which is reflects ongoing communication between the Employer and the Employee that occurs throughout the year, in support of achieving the strategic objectives of the Organisation. The communication process includes clarifying expectations, identifying and setting objectives / goals, providing ongoing feedback and evaluating performance.
An effective performance management approach positively influences employee engagement. An Employee understanding how their work contributes to overall organisational performance, being provided with career growth opportunities and interesting and challenging work contribute toward an engaged employment levels. Contribute towards higher levels of Employee discretionary effort in the workplace.
Carried out well an effective performance management process serves a number of purposes and helps to:
- Focus on the achievement of organisational objectives through alignment to individual performance goals;
- Facilitate two-way communication between the Manager and the Employee concerning how the Employee is performing;
- Evaluate performance in a transparent and fair manner;
- Forward plan and identify key individual learning and development objectives and enable development over time;
- Motivate the Employee by setting challenging and stretching assignments;
- Is an effective and simple tool to use for both the Manager and the Employee, and
- Reward performance either through pay or some other type of reward.
An important element of the process is to determine the goals / objectives which are to be achieved and the tools and resources which may be required to support achievement of each. Objectives which are SMART in nature provide a clear basis by which success is measured. By linking each specific strategic project or task to be accomplished to a well-defined action plan or performance goal, the likelihood of achievement is increased.
The components of SMART goals / objectives include being:
- Specific in language and to the role
- Measurable in quantifiable or qualitative terms or set out the expected performance indicators for the role
- Attainable with a reasonable effort
- Realistic and / or Results-oriented, not activity oriented, and are
- Time-bound or Timescales with clear time end points or targets and milestones set.
